Live Chat Support

I've been having an issue with my wordpress blog dashboard where on certain widgets like the incoming links widget and the plugins widget there was an error message displayed which indicated that it was out of memory. I earlier thought I was exceeding my allocated space on the server. I tried all I could to free up space, I deleted unused themes, I removed unused plugins. But the error message would not go away, so I had just minimized those widgets and I was ignoring this for some time.


I've been wanting to contact the support team from BlueHost but I've been putting it off because of the trouble I had earlier just trying to get Live Chat to work on my Mobile. I was able to load Live Chat earlier with Opera Mobile 10 beta 2 but there was a problem with the text entry. Recently Opera Mobile 10 beta 3 was released which has fixed the issue with text entry, So finally I decided to contact Support Desk.


I must say that their operators were very helpful. They figured that I had not used too much space and put me to the tech support team immediately. There I chatted with a very smart guy who soon figured out that the I needed to install some php script and increase the memory allocation to make my blog work fine just by reading the error message. I followed the steps that I was told by the chat support advisor my problem was resolved.


So far the 2 times I've contacted the Support Team for BlueHost via Live Chat they've been able to solve the issue promptly. So based on my experience, I think they really have a very experienced tech support team.